communication

The Ninja Facilitator

The Ninja Facilitator

In today’s ever-increasing demand to participate in meetings both online and offline the need for a facilitator has evolved into that of a ninja – a master of agile guidance, stealthy problem-solving, and someone...

Empathetic Understanding

Empathetic Understanding

What are your three defining moments? This was a question I asked a group to prepare individually for a recent workshop I was facilitating. This was a session with a new senior team who had come together. Some had...